Tanja swings the Astra patrol car into the driveway. “Ah great” she remarks, “The family are here. We can get on with this”. She’s careful how she opens the drivers door. She doesn’t want the family to see her hit their car parked next to her. That would not get them off on the right footing. Tanja’s crew mate Jo jumps out of his seat and is already on his way over to a woman in her mid 40’s who’s standing on the front door step. Her 18 year old daughter is looking bored next to her. It’s 9.30 on a cold boxing night, and the first thing Tanja notices is the nervousness on the mother’s face.